Privacy Policy

1. Who We Are

Fox Concrete Coatings is a concrete coating company based in Little Rock, Arkansas. We operate the website foxconcretecoatings.com. This Privacy Policy explains how we collect, use, and protect information you provide when you contact us or use our website.

2. Information We Collect

We collect information you voluntarily submit through our contact form, including:

• Your name
• Phone number
• Email address
• Any message or project details you provide

We do not collect payment information. We do not sell your information to third parties.

3. How We Use Your Information

We use the information you submit solely to:

• Respond to your quote request or inquiry
• Schedule estimates and follow up about your project
• Contact you about services you asked about

We do not send unsolicited marketing emails or sell your contact information.

4. Third-Party Services

We use the following third-party services that may process data in connection with your visit or form submission:

• Vercel — hosts this website and processes server requests
• Formspree — backup email pipeline that delivers a copy of each form submission to our business inbox
• Quo — our calling and SMS provider, used to contact you about your inquiry
• Meta (Facebook/Instagram)— we may run ads on these platforms; Meta's pixel may collect anonymized browsing data for ad performance measurement

Each of these services has its own privacy policy. We encourage you to review them if you have questions about how they handle data.

5. Text Messages (SMS)

If you provide your phone number through our quote form, we may send you text messages related to your inquiry, such as:

• Appointment confirmations and reminders
• Follow-up about your free estimate
• Updates about your scheduled installation (if you become a customer)
• Replies to questions you've sent us

Message frequency varies based on your interaction with us — most customers receive a handful of messages around their estimate and install. We do not send promotional or marketing texts unless you specifically opt in.

You can opt out at any time by replying STOP to any text. Reply HELP for assistance, or contact us using the information at the bottom of this page.

Standard message and data rates from your carrier may apply. We use Quo as our SMS service provider; messages are delivered through their platform. We do not share your phone number with third parties for marketing purposes.

6. Cookies

Our website may use cookies or similar tracking technologies for analytics and ad performance purposes. You can control cookie settings through your browser. Disabling cookies will not prevent you from using this website.

7. Data Retention

We retain your contact information only as long as necessary to complete your project or respond to your inquiry. Form submissions are stored in our customer relationship management system and used to schedule and follow up on your project.

8. Your Rights

You may request that we delete any personal information we have received from you by contacting us directly. We will honor deletion requests promptly.

9. Contact Us

If you have any questions about this Privacy Policy, you can reach us at: